Effective Date: 01/02/2025

Welcome to Feather and Ink Bookstore! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. General Terms

  • Feather and Ink reserves the right to modify, suspend, or discontinue any part of the website or services without prior notice.
  • Users must be at least 18 years old or have parental consent to use our services.

2. Orders and Payments

  • All orders are subject to availability and confirmation.
  • Prices are listed in KSH and are subject to change without notice.
  • Payment must be completed through our accepted payment methods before order processing.
  • We reserve the right to cancel orders due to errors, fraud suspicion, or stock issues.

3. Shipping and Delivery

  • We aim to process and ship orders within 1 business days.
  • Delivery times vary based on location and shipping method.
  • FeatherInInk is not responsible for delays caused by shipping carriers.
  • Customers are responsible for providing accurate shipping details; incorrect information may result in additional fees or delivery failures.

4. Returns and Refunds

  • We accept returns within 7 days of delivery if items are in unused condition.
  • Refunds are processed within 5 business days after return approval.
  • Shipping fees for returns may be the responsibility of the customer unless the return is due to our error.

5. Intellectual Property

  • All website content, including text, images, and logos, is the property of Feather and Ink and may not be copied or used without permission.
  • Customers may not resell or reproduce our products for commercial purposes without explicit authorization.

6. User Conduct

  • Users must not engage in activities that disrupt or harm the website.
  • Any fraudulent, abusive, or illegal activity may result in account suspension.

7. Limitation of Liability

  • Feather and Ink is not liable for indirect, incidental, or consequential damages resulting from the use of our website or services.
  • We do not guarantee uninterrupted or error-free operation of the website.

8. Privacy Policy

  • Our Privacy Policy governs the collection and use of personal information. By using our services, you agree to our Privacy Policy.

9. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Kenya.
  • Any disputes shall be resolved through negotiation, and if necessary, in a court of competent jurisdiction.

11. Changes to Terms

  • Feather and Ink reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Feather and Ink Bookstore
contact@featherinink.com

Thank you for shopping with Feather and Ink!