At Feather and Ink, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase from our bookstore

1. Information We Collect

We collect the following types of personal information:

  1. Personal Details: Name, email address, phone number, and billing/shipping address.
  2. Payment Information: Credit/debit card details and transaction history (processed securely through third-party payment providers).
  3. Account Information: If you create an account, we store your username, password, and purchase history.
  4. Browsing Information: IP address, browser type, and cookies to enhance your shopping experience.

2. How We Use Your Information

We use your data to:

  1. Process orders, payments, and shipments.
  2. Provide customer support and respond to inquiries.
  3. Send order confirmations, promotional emails (if opted in), and important updates.
  4. Improve our website, services, and customer experience.
  5. Prevent fraudulent activities and ensure website security.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  1. Service Providers: Payment processors, shipping companies, and marketing platforms to fulfill orders and communications.
  2. Legal Compliance: When required by law, such as responding to subpoenas or government requests.

4. Data Security

We implement strong security measures to protect your personal information, including SSL encryption and secure servers. However, no online transmission is completely secure, so we encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

You have the right to:

  1. Access, update, or delete your personal information.
  2. Opt out of marketing emails by clicking “Unsubscribe.”
  3. Request a copy of your stored data.
  4. Withdraw consent for data processing (subject to legal limitations).

6. Cookies and Tracking Technologies

We use cookies to improve website functionality, track shopping behavior, and analyze trends. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Feather and Ink Limited
contact@featherinink.com

Thank you for trusting Feather and Ink Limited with your personal information!