General Information
Deliveries within Nairobi are completed within 8 hours, while deliveries to other cities may take up to 2 days.
We take great care to ensure all books are delivered in excellent condition. However, if you receive a damaged or incorrect book, you may return it within 7 days for a replacement or refund. Please contact our support team for assistance.
You can check your order status by logging into your account on our website and navigating to the “My Orders” section. Alternatively, you can contact our support team with your order number for assistance.
Products & Services
Yes, it is completely safe to pay by credit card. We use secure payment gateways with encryption to protect your personal and financial information. Your payment details are never stored or shared.
Your credit/debit card is charged at the time of purchase once your payment is successfully processed. You will receive a confirmation email with your order details immediately after payment.
You can make a payment securely through our website using various methods, including credit/debit cards and Mpesa. Simply select your preferred payment method during checkout and follow the prompts to complete your purchase.
Shipping charges are calculated based on the delivery location and the size of your order. You can view the exact shipping cost at checkout before completing your purchase. For orders within Nairobi, the shipping fee is typically lower, while delivery to other cities may incur additional charges.